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The EDDM Success Guide

Every Door Direct Mail, done right, from picking your neighborhoods to designing a postcard that actually gets kept, and measuring every dollar of return. Your complete, no-fluff playbook.

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The EDDM Success Guide
What is inside
  1. Why direct mail still wins
  2. Who EDDM works for
  3. Two ways to run it
  4. Choosing your routes
  5. Designing a card that gets kept
  6. Sizes and stocks
  7. Timeline and turnaround
  8. Measuring your results

Everyone said direct mail was dead. Everyone was wrong. While digital ads get blocked, skipped, and scrolled past, a real postcard lands in a real hand, gets read at the kitchen counter, and often sticks to the fridge for a week. Every Door Direct Mail (EDDM) is the smartest, most affordable version of that play for a local business, and this guide walks you through every step of doing it right.

Why direct mail still wins

Mail feels personal in a way a banner ad never will. It is physical, it is local, and it arrives without competing against a hundred other tabs. People trust what they can hold, and they act on it. That is why direct mail keeps quietly outperforming digital channels on response, especially for local offers.

Average response rate by channel
Direct mail
5.0%
Email
1.0%
Paid search
0.6%
Social media
0.4%
Online display
0.2%
Industry averages reported in direct-marketing response studies (e.g., ANA/DMA Response Rate Report). Roughly a 5% response for direct mail vs about 1% for email — several times higher. Your actual results will vary with your list, offer, design, timing, and market.
~90%
of direct mail gets opened or scanned — far above typical email open rates.
~17 days
the average piece of direct mail stays in the home before it is tossed.
6 days/wk
households receive mail — a repeatable, reliable touchpoint.

Figures above are widely cited direct-mail industry averages (USPS and direct-marketing studies) and are provided for general education. Individual campaign results vary.

The magic of EDDM specifically is that it strips away the hardest, most expensive part of direct mail: the mailing list. You do not buy addresses or scrub data. You point at neighborhoods on a map, and USPS delivers your card to every door on those routes.

Who EDDM works for

If your customers live near your business, EDDM was built for you. It shines for two very different goals:

Small and local businessesBuild awareness, announce a grand opening, drive foot traffic, launch a seasonal promo, or simply introduce yourself to the neighborhood.
Multi-location and franchiseTest offers market-by-market, support new store openings, and run repeatable regional campaigns without wrangling mailing lists.

Restaurants, home services, real-estate agents, dentists and clinics, gyms, salons, retail shops, churches and nonprofits, political campaigns, and events all win with EDDM. The common thread is a local audience and an offer worth acting on.

Two ways to run it

Full Service — we do the heavy lifting

We handle everything: printing, bundling, the USPS paperwork and facing slips, and delivery to the post office. You pick your in-mailbox date, choose your routes, and approve the design. This is the hands-off option most people want.

Print Only — you drop it off

We print USPS-compliant postcards and ship them to you; you complete the simple paperwork and take them to your local post office. A little more work, a little more control.

Not sure which fits? Tell us your goal and we will point you to the right path, and quote both.

Choosing your routes

This is where EDDM gets fun. Using a route-mapping tool, you draw your target area by ZIP code, typically within about a five-mile radius of your location, and add carrier routes across one or several ZIPs. Each route covers a few hundred addresses, and you can build up to thousands of homes.

~5 miles
The majority of a typical local business's customers come from within a five-mile radius. EDDM lets you own that circle.

You also choose your audience type: residential only, or homes and businesses. Residential-only is the usual pick for consumer offers. A quick tip: routes are not all equal. Median income, home density, and proximity to your door all matter, and we are happy to help you read the map.

EDDM postcard campaign in a mailbox

Designing a card that gets kept

Your card has about two seconds between the mailbox and the recycling bin. Win those two seconds and you win the campaign. Here is what a high-performing EDDM postcard includes:

1 · One clear offerA single, specific, valuable offer beats five competing ideas. Give a reason to act now.
2 · A real deadlineUrgency converts. "Through the 31st" outperforms "anytime."
3 · Big, honest imageryReal photos of your food, work, or space, not stock cliches.
4 · Your logo and brandInstant recognition, especially on repeat mailings.
5 · Easy to respondPhone, website, and a QR code. Remove every ounce of friction.
6 · Location and hoursMake it effortless to find you and know when you are open.
7 · A trackable couponA unique code or QR so you can measure exactly what worked.
8 · The postal essentialsReturn address, indicia, and the required mailing panel, which we make sure are correct.

No designer on staff? Our team can design your postcard from scratch or polish what you have, and every order gets a free professional file check so nothing prints wrong.

Sizes and stocks

EDDM pieces must be oversized, larger than a standard postcard (taller than 6.125 inches or longer than 11.5 inches). Bigger is better in the mailbox: your card lands on top of the envelope stack. Popular EDDM sizes include 6.5 x 9, 8.5 x 11, and the jumbo 6.5 x 12.

Print on thick, premium stock so it feels like something worth keeping:

Timeline and turnaround

Plan roughly a week to ten days from approval to mailbox for full-service campaigns. Print-only postcards produce in a few business days, with rush options available, plus ground shipping time. Design help, if you need it, adds a couple of business days. Choose your in-mailbox date up front so your offer lands exactly when you want it to.

Measuring your results

Never run a campaign you cannot measure. The simplest method: put a unique coupon code or QR on the card and count redemptions. Then treat EDDM like a lab. Mail one offer, mail a different one next time, compare, and repeat the winner.

Your first drop is a test. Your third drop is a machine. Frequency to the same routes builds familiarity, and familiarity buys.

Here is the only math you need: break-even response = campaign cost divided by (profit per new customer times pieces mailed). For most local businesses, that break-even number is a fraction of a percent, and lifetime customer value turns a modest response into a real win.

A worked example (illustrative — your numbers will vary)
5,000
postcards mailed
2%
respond
100
new customers
$7,500
at $75 profit each
Campaign cost (print + EDDM postage, ~$0.33/pc)~$1,650
Revenue from 100 new customers ($75 profit ea.)$7,500
Net result~$5,850
This is a simplified example to show how the math works, not a guarantee. Real costs depend on size, stock, quantity, and postage; response rates depend on your offer and audience. Even at a 1% response this example still comes out ahead — and repeat customers make it better.

Ready to own your neighborhood?

We print it, we mail it, you grow. Full-service EDDM, no mailing list required.

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Frequently asked questions

What is EDDM?

Every Door Direct Mail is a USPS program that lets you send oversized postcards to every address on the mail carrier routes you choose — no mailing list or individual addresses required.

Do I need a mailing list for EDDM?

No. That is the whole point — you pick neighborhoods and USPS delivers to every door on those routes.

How many pieces can I send?

You mail by carrier route (typically a few hundred homes each) and can select many routes; EDDM Retail allows up to 5,000 pieces per ZIP code per day.

What size do EDDM postcards have to be?

EDDM pieces must be larger than a standard postcard — at least 6.125 inches tall or longer than 11.5 inches. Popular sizes include 6.5 x 9 and 6.5 x 12.

How much does EDDM cost?

Discounted EDDM postage plus printing usually works out to cents per household — far below addressed first-class mail. Request a quote for your exact routes and quantity.

How fast can my campaign hit mailboxes?

Printing takes a few business days; full-service campaigns can be in mailboxes in roughly a week to ten days from approval.

Can i Can Print That handle the mailing?

Yes — with Full Service we print, bundle, complete the USPS paperwork, and deliver to the post office. You just pick routes and approve the art.

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